Peru Biennial

International Call
Service Design

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International Call- Service Design

This category is open to Service Design projects that rethink, develop, or transform complete service systems across the public, private, academic, and social sectors. It recognizes projects that improve how services are planned, delivered, coordinated, and experienced through the design of customer journeys, operational processes, stakeholder interactions, and organizational ecosystems.

Eligible projects may address areas such as public services, healthcare, education, tourism, mobility, finance, retail, culture, social innovation, government, and other service-based environments where design contributes to creating more efficient, accessible, inclusive, sustainable, and human-centered services.

Projects may include implemented services, pilot programs, research-based initiatives, strategic frameworks, service innovation, organizational transformation, or conceptual proposals.

This category is intended for projects focused on the design of service systems and organizational processes. Projects primarily centered on digital products, user interfaces (UI), user experience (UX), websites, mobile applications, or software should be submitted to the Digital Product & Experience Design category.

General Considerations

a). International and national projects participate.

b). The organization declines all responsability for the authenticity of the Works to the participates.

c). The participates authorize the organization to publicly communicate the images of the Works respecting at all times the right of the autor, in order to maximize its diffusion in different media and communication platforms that the organizers consider convenient.

d). The jury will choose among all the projects presented, “selected projects”, the same ones that will be publicly recognized and will be part of the exhibition of the Peru Biennial.

f). The jury will be made up of national and international professionals with recognized professional experience in the design sector, members of the organizing committee, directing committees of the Biennial and the executive committees of the Peru Biennial.

g). No member of the jury must have participated directly or indirectly in the works that will be participants in the event. The verdict of the jury is unappealable, the jury is committed not to reveal the result before the dates stipulated by the organization.

h) The selected projects, finalists and winners will be certified, officially recognized by the Organizing Committee and will be part of the exhibition 2026.

i). The Jury will take into account in his evaluation of the works the following criteria: Conceptualization, Creativity, Innovation, and Functionality, taking into account a scale of scores from 1 to 10.

j). Any objection foreseen or that is not in the bases, will be resolved by the directive of the biennial in a definitive and appealable way.

Dates

Deadline: August 31 , 2026
Selected Projects: September 05, 2026
Finalist Projects: September 10, 2026
Awarded Projects: September 12, 2026
Opening November 15, 2026
Exhibition: November 15- November 28, 2026

Information

To participate it will be necessary that the information to SEND meets two requirements, which we describe below:

A) A) Project Description in a PDF or Word file considering : Name of the company or institution or author and a brief description of the project.

B) Images of the project. Minimum size of each image 1000 px. high or 1000px. wide. The images must be compressed in zip or rar format. Maximum weight 8MB.

The information described above must be submitted through the “Submission Form” at the end of the reading. If, in a certain project, more than one person participated, this must be consolidated in the “project information” to be sent. Enter an “active and main” email for the necessary communications and coordination (Very Important). You will receive a confirmation email within a maximum period of 36 hours. Check your “main email” and also the “junk mailbox” (Very Important). We recommend adding the email to your address book peru@perubienal.com

Submission Form- Service Design

Please verify that the extension of the “files” to be sent complies with the requirements of the “Submission Form”. If the images to send exceed 8 MB, you can use the file transfer tools: Wetransfer, Google Drive or “similar” to send your project and notify the email: peru@perubienal.com